Frequently Asked Questions

View common questions we receive from our guests and please do not hesitate to give us a call or email if there is anything we can do to make your stay more terrific.

When can I book accommodation, event or conference at Pacific Hotel Brisbane?

• Pacific Hotel Brisbane is bookable for stays from 3 May 2022.

What is the closest Train Station to the hotel?

• Roma Street Station. . . a short walk up from the station to the hotel
• Central Station. . .ditto

What is the height of the car park?

• 2.1 meters

How far to stroll to. . .

• Queen Street Mall. . . 1.5 km. . .approx 10min walk down hill 
• Southbank. . .3.0km. . .approx 25 min walk down hill and over the river
• Brisbane City Botanic Gardens. . .2km. . .approx 25 min walk down hill, just follow Albert Street
• Suncorp Stadium... approx 25min walk

How close is the hotel to Brisbane Private Hospital ?

• Less than 200m, a 2-5min walk. We are the closest hotel to Brisbane Private Hospital.

I’m arriving late, will I be able to check in?

• Our terrific team at reception are ready to welcome you to the hotel 24 hours, however, do drop us a line if you are arriving late.

When can I get a bite to eat at the hotel?

• Breakfast and dinner are served daily.
• Sunday brunch is also available from 7am - noon.

Can I store my luggage prior to check-in time and after departure?

• Absolutely - please ask our front desk team for assistance.

Airport Transfer?

• It is a breeze to get between the airport and Pacific Hotel Brisbane.
• Check out the handy guide our team have put together.

What measures are in place for the safety of staff, guests and the community?

• Our rooms and public areas are cleaned with commercial-grade cleaning chemicals.
• The frequency and intensity of cleaning high touchpoints has been increased, including all public area surfaces, door handles, room keys, staff entrances and guest entrances.
• Staff are provided with the most up to date information as well as the importance of maintaining extremely high standards of cleanliness.
• Sanitisers are available at central points throughout the hotel.
• Staff temperatures are taken before every shift.
• Any staff member feeling unwell or presenting symptoms must notify their manager and leave work.
• Please view our Pacific Hotels Care Policy for more info.