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+61 7 3831 6177

345 Wickham Terrace, Spring Hill, Queensland 4000

Pacific Hotel Brisbane Superior Room

Frequently Asked Questions

View common questions we receive from our guests and please do not hesitate to give us a call or email if there is anything we can do to make your stay more terrific.

What measures do you have in place for Covid-19?

What is the closest Train Station to the hotel?

  • Roma Street Station. . . a short walk up from the station to the hotel
  • Central Station. . .ditto

What is the height of the car park?

  • 2.1 meters

How far a stroll to. . .

  • Queen Street Mall. . . 1.5 km. . .approx 10min walk down hill 
  • Southbank. . .3.0km. . .approx 25 min walk down hill and over the river
  • Brisbane City Botanic Gardens. . .2km. . .approx 25 min walk down hill, just follow Albert Street

How close is the hotel to Brisbane Private Hospital ?

  • Less than 200m. . .a 2-5min walk. We are the closest hotel to Brisbane Private Hospital.

I’m arriving late, will I be able to check in?

  • Our terrific team at reception are ready to welcome you to the hotel from 7am - 11pm daily.

When can I get a bite to eat at the hotel?

  • Breakfast is served daily from 6.30am to 10.30am
  • We have also partnered with Deliveroo, bringing restaurant quality food direct to your room.

Can I store my luggage prior to check-in time and after departure?

  • Absolutely!

Airport Transfer?

Are the Queensland borders open to Domestic visitors?

Do you have isolation guests currently staying?

  • We are currently providing accommodation for the Returned Traveller Program until the end of October 2020.
  • These rooms are located on separate floors (1-4) with restricted access to all other hotel guests.
  • There is 24/7 police presence at the hotel, managing the Returned Traveller Program.
  • This is communicated on our website, via confirmation emails and within our Pacific Hotels Care Policy.

What is the Returned Traveller Program?

  • People are required to enter government-managed isolation for a range of reasons.
  • This includes those transitioning to a remote area, entering Australia from overseas or  from a Covid-19 hot-spot in Australia.

What measures are in place for the safety of staff, guests and the community?

  • Our rooms and public areas are cleaned with commercial-grade cleaning chemicals.
  • The frequency and intensity of cleaning high touchpoints has been increased, including all public area surfaces, door handles, room keys, staff entrances and guest entrances.
  • Staff are provided with the most up to date information as well as the importance of maintaining extremely high standards of cleanliness.
  • Sanitisers are available at central points throughout the hotel.
  • Staff temperatures are taken before every shift.
  • Any staff member feeling unwell or presenting symptoms must notify their manager and leave work.
  • Please view our Pacific Hotels Care Policy for more info.

Book your stay direct it's worth it!4 Reasons Why You Should book here now

Free onsite parking
Subject to availability

Free WiFi

The best price is right here!

Great hospitality