Frequently Asked Questions

Unfortunately, we have made the difficult decision to close Pacific Hotel Brisbane over the next few months due to COVID-19. Information on this page is relevant only when the hotel is open and operational.

What is the closest Train Station to the hotel?

• Roma Street Station. . . a short walk up from the station to the hotel
• Central Station. . .ditto

What is the height of the car park?

• 2.1 meters

How far a stroll to. . .

• Queen Street Mall. . . 1.5 km. . .approx 10min walk down hill 
• Southbank. . .3.0km. . .approx 25 min walk down hill and over the river
• Brisbane City Botanic Gardens. . .2km. . .approx 25 min walk down hill, just follow Albert Street

How close is the hotel to Brisbane Private Hospital ?

• Less than 200m. . .a 2-5min walk. We are the closest hotel to Brisbane Private Hospital and have special rates for guests
• Quote GETWELL when contacting reservations or enter the code when booking on our website

I’m arriving late, will I be able to check in?

• Our terrific team at reception are on around the clock - 24 hours to be exact!

When can I get a bite to eat at the hotel?

• Breakfast daily from 6.30am to 10.30am
• Monday to Saturday: Bar food 11am to close / Lunch 11am to 2.30pm / Dinner 5.30pm to close / Room Service 5.30pm - 9pm
• 24 hour Grab + Go Menu

Can I store my luggage prior to check-in time and after departure?

• Absolutely!

Airport Transfer?

• It is a breeze to get between the airport and Pacific Hotel Brisbane.
• Check out the handy guide our team have put together.